1. Introduction
Welcome to Matheonix ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.
By using Matheonix, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you create an account:
- Account Information: Name, email address, username, password (encrypted)
- Profile Information: Grade level, school affiliation, role (student, teacher, school admin)
- Payment Information: Billing details processed securely through Stripe (we do not store full credit card numbers)
2.2 Educational Data
To provide personalized learning experiences, we collect:
- Practice problem attempts and answers
- Exam scores and performance metrics
- Learning progress and activity history
- AI tutor conversation history
- Topics studied and time spent learning
- Achievements and streak data
2.3 Automatically Collected Information
When you use our platform, we automatically collect:
- Usage Data: Pages visited, features used, time spent on platform
- Device Information: Browser type, operating system, device identifiers
- IP Address: For security and analytics purposes
- Cookies: To maintain sessions and user preferences
3. How We Use Your Information
We use your information for the following purposes:
- Provide Services: Deliver personalized math tutoring, track progress, generate reports
- Improve Platform: Analyze usage patterns to enhance features and user experience
- Communication: Send progress reports, achievement notifications, and platform updates
- Account Management: Process payments, manage subscriptions, provide customer support
- Security: Prevent fraud, unauthorized access, and ensure platform safety
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
4. Data Sharing and Disclosure
4.1 We DO NOT Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4.2 Educational Context Sharing
- Teachers: Can view their students' progress, scores, and activity data
- School Administrators: Can view aggregated data for their school's users
- Parents/Guardians: May access their child's educational data (with proper authorization)
4.3 Service Providers
We share data with trusted third-party service providers who assist us in operating our platform:
- Authentication: Clerk (user authentication and identity management)
- Database: Supabase (secure data storage)
- Payment Processing: Stripe (payment and subscription management)
- Email Services: Resend (transactional emails and reports)
- AI Services: OpenAI (AI tutoring capabilities)
These providers are contractually obligated to protect your data and use it only for specified purposes.
4.4 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
5. Children's Privacy (COPPA Compliance)
Matheonix is designed for students of all ages, including children under 13. We comply with the Children's Online Privacy Protection Act (COPPA):
- We collect only necessary information from children for educational purposes
- Parental consent is required for children under 13 (typically obtained through schools or parents)
- Parents can review, update, or delete their child's information by contacting us
- We do not enable public profiles or social features for users under 13
- Children's data is never used for targeted advertising
For questions about children's privacy, please contact us at privacy@matheonix.com
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data transmitted is encrypted using SSL/TLS
- Database Security: Row-level security policies and encrypted storage
- Authentication: Secure authentication with Clerk and session management
- Access Controls: Role-based access limits who can view student data
- Regular Audits: Periodic security reviews and vulnerability assessments
However, no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account
- Track long-term learning progress and achievements
- Comply with legal obligations and resolve disputes
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain data for legal compliance.
8. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Data Portability: Receive your data in a portable format
- Opt-Out: Unsubscribe from marketing emails (you'll still receive essential service emails)
- Restrict Processing: Limit how we use your data
To exercise these rights, contact us at privacy@matheonix.com
9. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences and settings
- Analyze platform usage and performance
- Improve user experience
You can control cookies through your browser settings, but disabling them may limit platform functionality.
10. International Users
Matheonix is operated in the United States. If you access our platform from outside the U.S., your data may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the U.S. and other countries where we operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. For material changes, we will notify you via email or prominent notice on our platform. Continued use of Matheonix after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
13. Additional Rights (GDPR/CCPA)
If you are a resident of the European Economic Area (EEA) or California, you may have additional privacy rights under GDPR or CCPA:
- Right to know what personal data is collected and how it's used
- Right to object to processing of your data
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
- Right to not be subject to automated decision-making
For more information about your rights or to exercise them, contact us at privacy@matheonix.com